Order coordination

Shipping & Delivery

Reliable Delivery. Clear Order Coordination.

At Aurevant Medical, we coordinate dependable shipping arrangements for clinical chemistry equipment, reagents, quality control materials, consumables, and laboratory solutions.

Shipping arrangements are confirmed for each order and documented in the applicable quotation and order confirmation.

A practical method for every shipment

Available arrangements depend on the products ordered, destination, packaging requirements, and agreed commercial terms.

Domestic destinations

Domestic Shipping

Shipping arrangements confirmed according to destination, product requirements, and agreed commercial terms.

Available
Eligible international destinations

International Shipping

International shipment coordination may include export documents, customs procedures, import requirements, and destination-specific delivery arrangements.

Available
Destination dependent

Courier and Freight Services

The appropriate courier or freight method is selected according to shipment characteristics, handling requirements, and confirmed terms.

Available
Approved equipment destinations

Coordinated Laboratory Equipment Delivery

Specialized delivery arrangements may be coordinated for laboratory analyzers and larger equipment to support safe packaging, handling, and receipt.

Available
01

01 · Order coordination

Order Review & Confirmation

Each order is reviewed to confirm the products, quantities, destination, and applicable fulfillment requirements. Our team communicates relevant details and shipping arrangements before dispatch.

  • Review of the confirmed product selection and quantities.
  • Confirmation of destination and delivery requirements.
  • Coordination of shipment documentation and arrangements.
02

02 · Shipment planning

Shipment Coordination

Shipping arrangements are coordinated according to the products ordered, destination, packaging requirements, and agreed commercial terms.

  • Domestic shipping
  • International shipping
  • Courier and freight services
  • Laboratory equipment coordination
03

03 · Dispatch and tracking

Dispatch & Tracking

Where shipment tracking is available, relevant dispatch information and tracking details are communicated through the applicable order process.

04

04 · Delivery coordination

Delivery Coordination

Our team supports delivery coordination and helps address questions relating to shipment progress, delivery arrangements, and receipt of goods.

05

05 · Destination requirements

International Shipping

International orders may involve export documentation, customs procedures, import requirements, duties, taxes, and destination-specific delivery arrangements. Responsibilities are coordinated according to agreed commercial and shipping terms.

06

06 · Delivery inspection

Receiving Your Shipment

Check the shipment against the available delivery documentation and inspect the external packaging for visible damage. Record discrepancies and notify Aurevant Medical promptly.

  • Check the shipment against delivery documentation.
  • Inspect the external packaging.
  • Record visible damage or discrepancies.
  • Follow product-specific receipt and storage instructions.

Frequently Asked Questions

How long does delivery take?

Delivery timeframes depend on product availability, destination, shipping method, and applicable fulfillment requirements. The relevant estimate is confirmed through quotation or shipping communication.

Do you ship internationally?

International shipping arrangements can be discussed during quotation and order confirmation. Availability and terms depend on the destination and products ordered.

How can I check the status of a shipment?

Contact our team with the order reference. Where tracking is available, relevant information is provided through the applicable shipping process.

Are shipping costs included in a quotation?

Shipping costs depend on destination, shipment characteristics, and agreed commercial terms. Applicable charges should be identified in the quotation or order confirmation.

What should I do if a shipment arrives damaged?

Document visible damage, retain relevant packaging where practical, and contact Aurevant Medical promptly with photographs and the order reference.

Are special handling arrangements available?

Product-specific packaging and transportation requirements are considered when arranging shipment. Confirm any special requirements before the order is finalized.

Need a Shipping or Delivery Quotation?

Our team can assist with product inquiries and delivery arrangements as part of your purchasing process. Contact us with your product requirements and delivery destination.